Effective Date: 01-10-2025
Welcome to Service360! These Terms & Conditions (“Terms”) govern your access to and use of our mobile application and related services (the “App” or “Services”). By downloading, accessing, or using Service360, you agree to comply with these Terms. If you do not agree, please do not use our App.
You must be at least 18 years old to use Service360.
You agree to provide accurate and complete information when registering and booking services.
You are responsible for maintaining the confidentiality of your account credentials.
You may not use the App for unlawful purposes or to harm, harass, or defraud others.
Service360 acts as a platform connecting customers with independent home service providers (plumbers, carpenters, cleaners, etc.).
We do not directly employ service providers; they operate as independent contractors.
While we take steps to verify service providers, Service360 is not responsible for the quality, safety, or outcome of the services delivered by providers.
Bookings are confirmed only after successful payment (if applicable).
Payments may be processed through secure third-party gateways.
Service charges, cancellation fees, and refund policies will be displayed at the time of booking.
You agree to pay all applicable fees, taxes, and charges related to your bookings.
Cancellation terms vary by service type and provider.
Refunds (if applicable) will be processed as per the cancellation policy shown during booking.
Service360 reserves the right to refuse refunds if services have already been completed or partially delivered.
Ensure safe access to your premises for service providers.
Do not misuse the App by providing false information or fraudulent bookings.
Treat service providers respectfully and fairly.
Deliver services professionally, on time, and in compliance with applicable laws.
Maintain valid licenses, tools, and skills necessary to perform services.
Service providers are solely responsible for their work quality and customer interactions.
Service360 provides a platform only and is not responsible for any damages, losses, or disputes arising from services rendered by providers.
We do not guarantee service quality, availability, or timelines.
To the fullest extent permitted by law, Service360 disclaims all warranties, whether express or implied.
Service360 may suspend or terminate your account if:
You violate these Terms.
You misuse the App or engage in fraudulent activity.
Required by law or regulatory authorities.
All content, branding, logos, and software in Service360 are owned by or licensed to us.
You may not copy, modify, or distribute any part of the App without prior written consent.
These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
We may update these Terms from time to time. Continued use of the App after updates means you accept the revised Terms.
For questions or support regarding these Terms, please contact us at:
📧 support@service360.com
📍 Gachibolwli, Hyderabad - 500032
