Effective Date: 01-10-2025
Service360 (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us when using our mobile application and related services (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
When you use Service360, we may collect the following types of information:
Personal Information: Name, phone number, email address, home address, and payment details when booking a service.
Service Details: Information about the type of home service requested (e.g., plumbing, carpentry, cleaning).
Device Information: IP address, mobile device details, operating system, and app usage statistics.
Location Data: With your permission, we may collect location data to connect you with nearby service providers.
We use the collected information to:
Provide, manage, and improve our home service offerings.
Connect you with verified service professionals.
Process payments and send booking confirmations.
Communicate important updates, offers, or customer support responses.
Ensure safety, prevent fraud, and maintain compliance with legal obligations.
We may share your information in the following cases:
With Service Providers: To fulfill your booking requests and deliver the requested services.
With Payment Gateways: For secure processing of your transactions.
With Legal Authorities: If required by law or to protect the rights, property, or safety of Service360 and its users.
With Third-Party Tools: For analytics, marketing, and app improvement (e.g., Google Analytics, crash reporting tools).
We do not sell or rent your personal information to third parties.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Withdraw consent for data collection at any time.
Opt out of marketing communications.
The app may use cookies or similar technologies to improve your user experience, remember preferences, and analyze app usage.
Service360 is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 info@service360.com
📍 Gachibowli, Hyderabad - 500032.
